Borojet FAQ – answers to all your questions
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borojet is strictly for users aged 18 and above. Registration by minors is prohibited. During account verification, you may be asked to provide a national ID or other valid proof of age.

No, each person is allowed only one account on borojet. Attempting to open multiple accounts using the same mobile number, email address, or device may result in all accounts being permanently banned and any balances being forfeited.

On the login page Click the "Forgot Password?" link. An OTP code will be sent to your registered mobile number or email address. Use the code to set a new password. The reset code must be used within 15 minutes. If you run into any issues, contact us at support@borojet.biz.

KYC verification is mandatory for security and fraud prevention. Simply upload a scanned copy of your national ID or passport along with a selfie to complete verification. The process usually takes 24–48 hours. Large withdrawals may be restricted until verification is complete.

Log in to your account and select "Deposit" from the dashboard. Choose your preferred payment method – Mobile Pay, Nagad, Rocket, or bank transfer. Enter the amount and follow the on-screen instructions. Your balance is typically updated within 5–15 minutes.

The minimum deposit at Borojet is just ৳300. The minimum withdrawal amount is ৳500. Your maximum daily withdrawal limit is determined by your account verification level. Completing KYC significantly increases this limit.

Withdrawals via mobile banking (Mobile Pay, Nagad, Rocket) are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Additional verification may be required if suspicious activity is detected.

Borojet supports the most popular payment methods in Bangladesh:

• Mobile Pay – most popular, instant processing
• Nagad – fast and easy
• Rocket (DBBL) – reliable
• Bank Transfer – ideal for larger amounts
• Cryptocurrency – available on selected methods

Please wait 30 minutes first. If your balance still hasn't updated, email us at support@borojet.biz with a screenshot of your payment or the transaction reference number. Our team will look into it and resolve the issue promptly.

borojet offers betting on more than 30 sports. The most popular include:

• Cricket – IPL, BPL, Test, ODI, T20
• Football – Premier League, La Liga, Bundesliga, FIFA
• Tennis, Badminton, Basketball
• Kabaddi, hockey, and many more

View All Sports Events

Live betting, or in-play betting, means placing bets in real time while a match is in progress. On the betting page Watch live matches, track shifting odds, and place bets at any point during the game. It's far more exciting than pre-match betting because the odds move in real time as the action unfolds.

borojet uses the Decimal odds format. For example, odds of 2.50 mean a ৳100 bet returns a total of ৳250 if you win (profit of ৳150). The formula is simple: stake × odds = total return. Higher odds mean a bigger potential payout, but a lower chance of winning.

Generally, bets cannot be cancelled once submitted. However, if a match is cancelled or rescheduled, all stakes are automatically refunded. If the Cash Out feature is available, you can settle your bet early during the match under certain conditions.

New Registration and get a welcome bonus on your first deposit. A bonus of up to 100% typically applies to your first deposit. Use the applicable promo code at registration to receive the bonus. For full terms and conditions, please Bonus page See.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, a 5x requirement on a ৳1,000 bonus means you must wager ৳5,000. Sports Betting typically carries lower requirements than casino games.

Regular players receive weekly cashback and free spins on special events. Latest Promotions Check the page for ongoing offers. You can also join the loyalty program to earn points and redeem them for bonuses.

Most bonuses are valid for 7 to 30 days. The welcome bonus must typically be used within 30 days. Free spins generally expire after 7 days. Any unused bonus is cancelled once it expires, so keep track of each bonus's validity period.

Go to your account settings and activate the Two-Factor Authentication option under the "Security" section. Choose between Google Authenticator or SMS OTP. Once 2FA is enabled, every login will require an additional verification code, making your account significantly more secure.

Change your password immediately and enable 2FA. Then email support@borojet.biz with full details. Our security team will investigate your account and temporarily lock it if necessary to prevent further harm.

Yes, borojet uses SSL encryption and modern data protection technology. Your personal information is never sold to third parties. For more details, please see our Privacy Policy Read.

Email support@borojet.biz to find out why your account was closed. Accounts may be closed due to incomplete KYC or policy violations. Once the required information is submitted, accounts are generally reactivated within 24–72 hours.

App page Go there to download the Android APK or iOS link directly. To install the APK on Android, you'll need to allow installation from "Unknown sources". iOS users can also download the app from the App Store.

Start by restarting your phone and clearing the app cache. Make sure your device has enough storage space. If you have an older version installed, uninstall it and download the latest one. If the problem persists, contact support and mention your device model and OS version.

Log in to the app normally, then go to Settings > Security > Biometric Login to enable the feature. From that point on, you can sign in quickly using your fingerprint or Face ID. This is supported on both iOS and Android.

Both share the same account and balance. However, the app offers push notifications, biometric login, and faster performance. Live betting and gaming are also smoother on the app, and it handles poor network conditions better than the website.